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VAgent - User Guide [Eng ver] v1.2
  • Welcome to VAgent!
  • Quick Start
    • Step 1 - Create Chatbot
    • Step 2 - Set up Bot
    • Step 3 - Create Knowledge base
    • Step 4 - Demo bot
  • Homepage
    • General Information
      • Package Subscribe
      • General Statistics
      • Demo Voicebot AI
    • License Code
    • Feedback, Support & Language
    • Account Information
    • Affiliate Program
  • Build BOT
    • Bot settings
      • Prompt
        • Prompt samples
      • Theme
      • Advanced
        • Bot's creativity
        • Answer's confidence
        • Fake info response
        • Capture entity
        • Export to Google Sheet
    • Knowledge Base
      • Topic
      • Document
      • Upload Document
    • Frequently Asked Questions (FAQ)
      • Add FAQs manual
      • Upload FAQs file
    • Task Oriented
    • Demo AI Assistant
      • Preview
    • Integrations
      • Zalo Integration
      • Messenger Integration
        • Integration
        • Auto-reply comment
      • Website integration
    • Usage Details
    • Chat History
      • Chat History
  • Livechat
    • Login & Forgot password
      • Login
      • Forgot password
    • Overview
    • Livechat
      • Search Engines
      • Label & Customer Information
      • Reply to messages manually
    • Broadcast
      • Search broadcast
      • Create new broadcast
      • Remove broadcast
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  1. Livechat
  2. Livechat

Search Engines

Search engines help you easily find the information you need, saving time and manpower

PreviousLivechatNextLabel & Customer Information

Last updated 1 year ago

You can search for: Customers, Labels, Content of messages in the Livechat function

  • Search by label and by customer name

  • Search the conversation performed by chatbots

  • Search conversation answered by yourself

  • Search for content exchanged in the conversation

Search by label and by customer name options
Search the conversation performed by chatbots
Search conversation answered by yourself
Search for content exchanged in the conversation