Document Overview

Purpose of the document

The document aims to introduce an overview of Bot Flow and guide users to effectively use the conversation design functions for AI VOICEBOT.

Subjects of use

Voicebot conversation design specialist: Build and manage Voicebot.

This new version - VA version 2 - BOT Flow script, is suitable for building and managing Voicebot to perform basic call scripts. For more complex call scripts, EM&AI encourages users to use the previous version.- VA version 1 - Context scenario.

Device

The current BOT Flow feature is only available on computer devices.