Basic concepts of NLP
What is NLP coaching?
AI BOT can understand and communicate using voice thanks to NLP technology (Natural Language Processing).
NLP training is the process of training knowledge for AI BOT to be able to understand humans by understanding intent, extracting information then giving corresponding responses.
Some concepts of NLP
Sample: USER's statement or response to a specific issue.
Intent: The desire that the customer conveys through the statement/sample sentence.
Entity: Important information field in a sentence, modifies intent.
Keywords: Used to train the bot to recognize words of the same type, abbreviations, borrowed words, synonyms... that have the same meaning as a certain word.
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