Custom API
Last updated
Last updated
Integrate chat API into application platforms:
Select enable "Custom" channel
Generate access token (access token)
Integrate VA chat API into the platform according to the parameters below:
In there:
access_token: access code created in the step above
userId: used to identify the user (chat with bot)
text: user's chat sentence
userInfo: includes other user information such as name, phone_number, email...
The customer builds a webhook to receive the results, after the VA bot has finished processing and gives feedback to the user, according to the form:
In there:
verify_token: customer verification code (yes or no)
partner_webhook: webhook the client provides to receive responses