# Welcome to VAgent!

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Introduct about Vagent AI
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VAgent - a smart AI Chatbot building platform that combines GPT-generating AI technology & conversation management technology, helping to improve productivity in reaching & supporting thousands of customers with just 1 active AI employee 24/7 at a cost of only 1/10 compared to hiring staff to work in the same position.&#x20;

* **Easy training:** Any text can be used as training data. AI automatically extracts information to answer without having to teach each sentence one by one.&#x20;
* **Task Oriented:** Collect & extract information to ensure correct business goals.
* **Integrated multi-channel:** Manage multi-channel conversations on FaceBook, Zalo, Web. Staff intervenes and supports at any time.

### <mark style="color:blue;">Value received when using VAgent:</mark>

* Automated customer support: Provides answers to customer problems. Responds to searching large amounts of information.&#x20;
* Order processing and payment: Support the online shopping process, provide product information and payment.&#x20;
* **Marketing and advertising:** Send information about products and promotions via text messages.&#x20;
* **Filter user needs:** Assess user needs through the process of answering and consulting via text message.&#x20;
* **Make an appointment:** Record the customer's appointment by asking about the need, date and time of the appointment.&#x20;
* **Internal information and instructions:** Provide quick internal information, instructions on policies and working procedures for employees or customers, reducing search time