Broadcast

Send proactive messages to customers about promotions, announcements, calendar reminders, customer care,... according to set times

Note: Have to integrate Facebook or Zalo before using the feature

To access Broadcast, you need to select the virtual agent you want to access

Virtual agent list screen

Select the virtual agent you want to access -> System displays Overview screen

Overview screen

Press the Broadcast button -> The system displays the Broadcast screen

Broadcast list screen